How Do I Get a
Transit Incentive Card?
Contact info@ourcarshare.org or
call (916) 346-6508 for more information.
Disclaimer
Your card has a total credit available of $1200 for a 12-month period. It is limited to
$100 available per month for you to use for certain transport
services (Lyft, taxi service, Uber, RT passes, Amtrak). The billing cycle ends on the 22nd of each month and begins on the 23rd of each month. Your card is designed as "use it or lose it", meaning whatever portion of your monthly allowance of $100 is unused at the end of each billing cycle is put back into the program and no longer available for your use. Therefore:
THESE FUNDS DO NOT ROLL OVER TO NEXT MONTH.
To know what your available credit is for the month, please call the number on the back of your card and subtract the balance from $100. For instance, if your balance is $25, you still have $75 available credit to use.
If you need further assistance, please contact us at:Info@OurCarShare.org or (916) 346-6508. Please contact us before attempting to contact US Bank since few US Bank employees are familiar with this exciting incentive program.
Activation
When you recieve an
approval letter and your US Bank Cal-Card, please follow the instructions below:
Activate your US Bank Cal-Card
1. Call (800) 344-5696
2. Enter the 16-digit card account number
3. Enter your mailing address
4. Enter the
Transit Incentive Card social security number: 7772 (this number is specific to Community CarShare Sacramento
Transit Incentive Cards)
5. Create a personal 4-Digit Passcode
6. Enter your mobile phone number
Register
2. Click Register Online (online registration will allow you to track purchases and view your balance)
3. Enter Organization Short Name: Calcrd
4. Enter your 16-digit account number and expiration date
Afterwards, using a smartphone or computer, create an online profile with ridesharing services
Lyft,
Uber, and/or GIG Car Share. Reserve vehicles to travel to popular destinations. Use the card as your form of payment when making reservations!
Ride-Hail FAQs
Transit Incentive Card users! Are you having trouble with Lyft and Uber? Click the the Lyft or Uber Logo below to find answers related to your preferred ride-hailing service. Contact forms to reach Lyft and Uber customer service are also available. For more specific questions, you may need your account information (Phone number/email and password) readily available.
