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How do I count the number of people in my household?

A household usually includes the tax filer, their spouse if they have one, and their tax dependents. To determine your household size, include:

  1. Yourself
  2. Your spouse
  3. The number of children who will receive more than half of their support from you (and your spouse)
  4. The number of people (not your children or spouse) who live with you and receive more than half of their support from you. To determine who should be considered, see the following table:
Relationship Include in household? Notes
Dependent children, including adopted and foster children Yes Include any child you’ll claim as a tax dependent, regardless of age
Children, shared custody Sometimes Include children whose custody you share only during years you claim them as tax dependents.
Non-dependent child under 26 living in the household No Do not include them except if the child is on the title (along with the applicant) of the vehicle to be scrapped
Children under 21 you take care of Yes Include any child under 21 you take care of and who lives with you, even if not your tax dependent.
Unborn children No Don’t include a baby until it’s born. You have up to 60 days after the birth to enroll your baby.
Dependent parents Yes Include parents only if you’ll claim them as tax dependents.
Dependent siblings and other relatives Yes Include them only if you’ll claim them as tax dependents.
Spouse Yes Include your legally married spouse, whether opposite sex or same sex.
Legally separated spouse No Don’t include a legally separated spouse, even if you live together.
Divorced spouse No Don't include a former spouse, even if you live together.
Spouse, living apart Yes Include your spouse unless you’re legally separated or divorced.
Unmarried domestic partner Sometimes Include an unmarried domestic partner only if you have a child together or you will claim your partner as a tax dependent
Roommate No Don’t include people you just live with — unless they’re a spouse, tax dependent, or covered by another exception in this chart.
How do I calculate household income?

When you fill out an application, you will need to provide the prior year’s federal Tax Account Transcript or a Letter of Non-filing from the IRS. The funding we can offer varies based on your hoursehold's annual income. The following provides guidance on how to estimate annual household income:

Whose income to include in your estimate?

Include income from all members of the household (as defined above) who are required to file a tax return.

Do I need to include income of people in my household?

Yes. Eligibility is based on total household income, not the income of only the household member applying for a voucher.

Do I include my dependents’ income from things like summer jobs, work-study, and limited part-time work?

They will count it only if they are required to file a federal tax return. If they file a tax return when they do not have to – for example, to get a tax refund – their income would not be counted.

What income is counted?

If you file taxes, your income must match the adjusted gross income (AGI) listed on your most recent Federal Tax Return. This information can be found on:

  • Line 37 on Form 1040
  • Line 21 on Form 1040A
  • Line 4 on Form 1040EZ
  • Line 36 on Form 1040NR
Types of income to include in your estimate
Income type Include as income? Notes
Federal Taxable Wages Yes If your pay stub lists “federal taxable wages,” use that. If not, use “gross income” and subtract the amounts your employer takes out of your pay for child care, health insurance, and retirement plans.
Tips Yes
Self-employment income Yes Include “net self-employment income” you expect — what you’ll make from your business minus business expenses.
Unemployment compensation Yes
Social Security Yes Include both taxable and non-taxable Social Security income. An annual statement can be printed or downloaded from You will need to establish a login account to access your annual statement from the website. Include annual statement from all members of the household.
Social Security Disability Income (SSDI) Yes But do not include Supplemental Security Income (SSI).
Retirement or pension Income Yes Include most IRA and 401k withdrawals. (See details on retirement income in the instructions for IRS publication 1040).
Alimony Yes
Child support No
Capital gains Yes
Investment income Yes Include expected interest and dividends earned on investments, including tax-exempt interest.
Rental and royalty income Yes
Excluded foreign income Yes
Gifts No
Supplemental Security Income (SSI) No But do include Social Security Disability Income (SSDI).
Veterans’ disability payments No
Worker’s Compensation No
Proceeds from loans (like student loans, home equity loans, or bank loans) No
Vehicle eligibility exceptions

An unregistered vehicle or currently registered vehicle not meeting Current Vehicle Eligibility criteria related to registration may still be eligible if proven to have been driven primarily in California for the last two years and not have been registered in any other state or country in the last two years.

Documentation may include the following:

  • Proof of insurance for two consecutive years, without lapses totaling more than 120 days; or
  • Two invoices from an Automotive Repair Dealer registered with the Bureau of Automotive Repair. Invoices must be from two separate calendar years and the oldest may not be older than 24 months. Invoices must include the following:
    • The Automotive Repair Dealer’s valid registration number
    • The name and address of the Automotive Repair dealer
    • Description of a repair or maintenance operation performed on the vehicle
    • The vehicle year, make, model and vehicle identification or license plate number matching the vehicle to be retired
    • The date of the repair or maintenance visit

Collecting Necessary Documents

Which year do you need my income information for?

This depends upon when you last filed your taxes. If you have filed your taxes for 2019, please provide the 2019 Tax Account Transcript (if currently available from the IRS).

If you did not file taxes, please request a Letter of Non-filing for 2019. You will also need to fill out the Household Income Affadavit form to reflect your total income.

How do I know if I need a Tax Account Transcript of a Letter of Nonfiling?

If you filed your taxes for 2019, you should be able to request your Tax Account Transcript.

If you have not filed your taxes for 2019 , you should be able to request a Letter of Nonfiling.

How do I get a Tax Account Transcript or Letter of Non-filing from the IRS?

You may request your information from the IRS through any one of the following options. Tip: To avoid delaying the time it takes to access your tax records from the IRS, we highly reccomend the Online Instant Download option.

    Online Options:
    • Online Instant Download
    • *Online request by mail
    Other Options:
    • Request by mail
    • *Over the phone request by mail (automated self-service line)
    • *Schedule an appointment at the IRS office.

* These options are not currently available due to the COVID-19 Health Crisis. Please proceed with one of the other options until further notice.

How to request documents from the IRS

This section provides detailed, step by step directions for each of the above options. Tip: When going to the IRS website to request your transcript, use the Internet Explorer browser to allow for instant document downloads. We also reccomend submitting the request on a computer rather than on a smartphone device. Requests made on a smartphone may be rejected by the IRS.

Option #1: Online Instant Download

  1. Start by going to
  2. Click on the blue button that says "Get Transcript Online".
  3. If you do not already have an online account with the IRS, click "Create Account". If you already have an online account with the IRS, enter your information to Log in. (You may skip ahead to the last step.)
  4. Click "Continue" on the next page.
  5. Click "Yes" after gathering your information.
  6. Click "Yes" after gathering your information.
  7. Read through and click "Continue".
  8. Fill out your complete information. When complete, click "Send Code" then check your email for the code.
  9. Enter the code that was sent to you via email. When complete, click "Continue".
  10. Once you finish confirming the code, enter your personal information so that you can verify your identity.
  11. Select which information you would like to provide to verify your account with the IRS by clicking on the circle to mark your selection. Type your information into the blank text box. Then click "Continue"
  12. You will then be asked to verify your phone number. Type your phone number into the text box and click "Send Message"
  13. Now you will be invited to create your user profile. Create a username and password to tuse for your IRS profile. Remember to include your email address.
  14. You will be asked to Choose a site phrase. For this section, type in a phrase that you will recognize or sound familiar each time you log into your IRS accound. Click "Continue" when finished.
  15. To select a Site Image, click on the "Choose your site image" then select an image that would look familiar each time you log into your IRS account. Click "Continue" when finished.
  16. Use the drop-down menu to select the reason you need a transcript.

Option #2: Online Mail Request
  1. Start by going to
  2. Click on the blue "Get Transcript by Mail" button.
  3. When you click on this, you will be directed to the next page where you will see a warning page. Go ahead and click on the "OK" to proceed.
  4. Enter your information. Tip: When entering your address use abbreviations like Ave, St Ct, and Blvd. The website is very sensitive about how addresses are input. If the request does not go through, try again and type in your address in a different way. When finished, click "Continue".
  5. On the next page, select the "Account Transcript Option". Select your most recent Tax Year on file. When finished, click "Continue".
  6. If successful, you will see the following confirmation page. Requests can to 5 to 15 or more days to be procesed.

Household Income Affidavit Form - Notary Services

Applicants who do not file taxes must submit a Household Income Affadavit. To complete the Household Income Affadavit, you must use the services of a Notary to verify your information. When you go to see the Notary, please make sure you bring an identification card with you. Below is some information to help you access the Notary.

  • Banks and Credit Unions: Some banks and credit unions will offer notary services for free of for little charge. We recommend calling your local branch to see if they are open and have a notary available.
  • United Parcel Service (UPS): UPS stores are currently open during the COVID-19 Health Crisis. Most locations offer Notary services. We recommend calling in advance to check the availability of Notary, walk in services, and appointments. You should expect to be charged around $15 for the service. Use the UPS Store Finder to find a store near you.
  • American Automobile Association (AAA): Many members of AAA have access to free notary services. Call your local branch to see if they can offer this service for you.
  • Mobile Notaries: Mobile notaries are available but come at an additional cost. A mobile notary charge for their service in addition to their travel costs.
How do I get in contact with the DMV during the COVID-19 health crisis?

Due to the COVID-19 health crisis, most California DMV field offices are not currently accepting in-person appointments. Please see a list of alternative options below for accessing DMV services during these times.


Please note, The DMV will not state an option for speaking to a representative, so you must say "speak to a representative". You have the choice of waiting for the agent on the line or request a call back by pressing 1. To contact a DMV agent by telephone, call 1-800-777-0133. Once you are on the line, you will hear a message regarding the DMV's status due to COVID-19, then directed to an automated speaker to select a reason why you called. Say "Vehicle", "Vessels", or select 1. Then say "speak to a representative" in order to get a call back from a DMV agent.


For the most up to date information, check the DMV website for a complete list of available services at: The following online DMV sercives are available:

  • Requesting your Vehicle Record
  • Renew your Registration or File for Planned Non-Operation (PNO)
  • Renewing your License
  • Request your duplicate Driver's License
  • Change of Address

Please note that you must create an online account with the DMV to access many of these services. Click here to start registering for an online account with the DMV

If you are not sure where to start, the DMV offers a Virtual Services Advisor on their website. You may start by typing in the service you are looking for and the website will direct you to the appropriate place. Click here to access the DMV Virtual Service Advisor


A number of services are still available by mail. To complete requests, download the appropriate form from the DMV website. Follow the directions on the form and submist via mail. You may reach out to your Case Manager if you require assistance accessing the appropriate form. Anything mailed to the DMV must have a note explaining why you are mailing them and what your specific request is.

Most inquiries can be mailed to:

DMV Headquarters

2415 1st Ave, Sacramento, CA 95818

How do I get my vehicle's Registration History from the DMV?

As part of your application, you will need to provide proof of the vehicle's registration for the last 2 consecutive years. (There are exceptions if the vehicle has not been registered, talk to your Case Manager for more info.) If you do not have records of your vehicle's registration available, you can access them through the CA DMV's website. You may download the vehicle's registration for the cost of $2.00 (paid online or via phone with a credit or debit card). This options will require access to a printer.

Click here to go to the DMV's Record Request website

When accessing your registration history through the DMV website, have the following information ready:

  • Driver's License #
  • Last 5 digits of your vehicle's VIN #
  • License plate #
  • Credit or debit card information

Completing a CC4A Application

Tips for filling out the application form

  • Complete the entire application BEFORE you click the "Submit" button.
  • You must upload at least one document or image for the Documentation and Verification Section.
    • If you do not have a specific document available when completing the application you may upload a placeholder document to the application, or email required documents directly to your Case Manager.
    • If you need to access other information while filling out your application, we recommend doing so with a different tab in your browser. Once you leave the application page the information will not be saved unless you have clicked the "Submit" button.
If you have questions or concerns you may also contact us at 855-201-5626 or
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