Complaints

Filing an Air Quality Complaint

The Sac Metro Air District investigates complaints related to dust, smoke, odors, overspray, and other potential air quality permit and rule violations. Complaints can be filed online using the form below or by calling (916) 874-4800 or (800) 880-9025.

When filing a complaint, please have the following information ready:

A specific description of the problem. Is it an odor, smoke, or dust?
The location of the problem including address and cross streets, if known
Who is causing the problem, if known?
The time the problem occurs, including time of day and frequency
The wind direction
The duration of the problem

Rendering Plant Complaints

Sac Metro Air District is aware that rendering odor is detected in the surrounding areas near the Sacramento Rendering Company (SRC). Complaints about abnormally high odors assist Sac Metro Air District enforce permit conditions. To file a complaint about the rendering odor, follow the same procedure as described in the section above. Please include where the odor was detected (i.e., your address, local park name, neighborhood street intersection).

For more information regarding SRC emissions and our jurisdiction, please read the following documents:

Sac Metro Air District Authority Over SRC
November 9, 2016 Rancho Cordova Community Meeting (Presentation)

This presentation contains information presented during the 2016 community meeting including SRC permits, plant history and enforcement, and complaint data

SRC Emission Source Test Results

Conducted on April 26 and May 3, 2017.

Sac Metro Air District Health Risk Assessment

Based on the results of the SRC emission source test

July 31, 2017 Rancho Cordova Community Follow-up Meeting (Presentation)

This presentation contains information regarding the source test results, the Right to Farm Act, SRC production, SRC wastewater flow, and complaint data

Latest Information: On September 12, 2018, the Sacramento Rendering Plant (SRC) had a breakdown of their thermal oxidizer, equipment used to partially control odor at the facility. On September 17, 2018, SRC was granted an Emergency Variance by the Sac Metro Air District Hearing Board until the equipment was repaired, but no more than 15 days from the date of the breakdown. The thermal oxidizer was repaired on September 18, 2018.

Leaf Blower Complaints

Occasionally Sac Metro Air District receives complaints about leaf blowers. Leaf blowers usage is regulated by many city ordinances in Sacramento County. You can view Sac Metro Air District's regulatory authority over leaf blowers for more information (click here) .

Complaints for Other Agencies

Agricultural Burning Complaints

Call the Agricultural Commissioner's office during regular business hours at (916) 875-6603 to submit complaints about agricultural burning. You may also call the Sac Metro Air District to submit these complaints at (916) 874-4800 or (800) 880-9025. Agricultural burning complaints are normally investigated by the Agricultural Commissioner, who reports violations and other findings to the Sac Metro Air District.

Idling Heavy Duty Vehicles

Call the City of Sacramento to report heavy duty vehicles idling in excess of Sacramento City ordinance at 311 (toll free* when calling within city limits) or (916) 264-5011 when calling from outside the City of Sacramento.

*Cellular service providers may charge for air time

Smoking Vehicles

Call the California Air Resources Board to report smoking vehicles at (800) 363-7664 or visit Smoking Vehicle Complaint Program on their website.